Insights
Notes on building useful AI.
What we've learned building AI products and agent systems for Malaysian businesses since 2024.
What agentic AI actually means for Malaysian SMEs
A plain-language guide to agentic AI systems: what an AI agent is, how teams of agents split up work, and where they fit in a Malaysian SME today.
8 Oct 2026 · 5 min readAccountingHow AI agents can support an accounting firm, department by department
From bank statement extraction to tax computations and company secretarial reminders: how a multi-agent system maps onto the departments of a chartered accounting firm.
8 Oct 2026 · 6 min readSales & MarketingA WhatsApp AI concierge that speaks English, Malay and Manglish
How an AI concierge on WhatsApp can answer leads, book consultations into Google Calendar and log everything in a CRM, in the languages Malaysian customers actually use.
8 Oct 2026 · 4 min readResponsible AIWhy every AI output needs a named approver
Human-in-the-loop design for business AI: why we route every agent output through a named person before it is posted, filed or sent, and how that builds trust.
8 Oct 2026 · 4 min readCareersHow to write an ATS-friendly resume in Malaysia
Practical tips for Malaysian graduates and job seekers to get past applicant tracking systems: keywords, formatting and tailoring your resume to each role.
8 Oct 2026 · 5 min readHR & TalentSimulation-based hiring: assessing what candidates can actually do
Why resumes and unstructured interviews miss real ability, and how AI simulations and structured scoring give hiring teams fairer, evidence-based decisions.
8 Oct 2026 · 5 min read